Privacy Policy.

1. Information We Collect

We collect information in a few different ways, depending on how you interact with us.

Information you give us directly

When you reach out to book a visit, ask a question, or otherwise contact us, we collect the information you choose to share. This may include:

• Your name, phone number, and email address
• Your physical address (so we can confirm service area coverage)
• The service you're interested in
• Any health information, goals, or questions you share during the inquiry

Information collected automatically

When you visit our website, we may collect certain information automatically through standard web technologies. This may include:

• Your IP address and approximate geographic location
• The type of browser, device, and operating system you're using
• Pages you visit on our site and how long you stay
• The website that referred you to us
• Cookies and similar tracking technologies (see Section 4)

Information from third-party services

We may use third-party services for website analytics, email communications, and similar business operations. These services may collect information about your visit subject to their own privacy policies.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to your inquiries and scheduling visits
• Providing the wellness services you've requested
• Improving our website, services, and patient experience
• Sending you appointment confirmations, reminders, and follow-ups
• Sending occasional updates about our services (only if you've opted in)
• Complying with legal obligations, including healthcare regulations
• Protecting against fraud, security threats, or misuse of our services

We will never sell your personal information to third parties.

3. How We Share Your Information

We share your information only when necessary to operate our practice, including:

• Service providers who help us operate our practice, such as compounding pharmacies that ship medications, partner laboratories for blood work, our payment processor, our scheduling system, and our communication tools. These providers are contractually required to protect your information.
• Legal and regulatory authorities when required by law, court order, or to comply with healthcare regulations.
• In a business transition, such as if Rêve de Kaizen is acquired or merges with another entity, your information may be transferred as part of that transaction (subject to the same protections).

For information specifically about how we share protected health information (PHI), please see our HIPAA Notice of Privacy Practices.

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to function properly and to help us understand how visitors use the site. Cookies are small text files stored on your device.

We may use:

• Essential cookies that make the website work properly
• Analytics cookies that help us understand which pages are useful and how to improve them
• Functional cookies that remember your preferences

You can control cookies through your browser settings. Most browsers let you refuse cookies or alert you when cookies are being sent. Note that some features of our website may not function properly if you disable cookies.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These safeguards include:

• Encrypted data transmission where appropriate
• Limited access to personal information (only staff who need it for their work)
• Secure storage of paper and electronic records
• HIPAA-compliant practices for protected health information

That said, no method of transmission or electronic storage is 100% secure. While we take significant precautions, we cannot guarantee absolute security.

6. Your Choices and Rights

You have several rights regarding your personal information:

• Access: You can ask what information we have about you.
• Correction: You can ask us to correct information that's inaccurate.
• Deletion: You can ask us to delete your information, subject to any legal obligations we have to retain it (medical records, for example, must be retained for certain periods under Texas law).
• Marketing opt-out: You can opt out of marketing communications at any time by replying to any message or contacting us directly.

To exercise any of these rights, contact us using the information at the bottom of this page.

7. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect information from children under 13 without parental consent. Our wellness services are available to minors only with parent or legal guardian consent and involvement. If we learn that we have collected information from a child under 13 without proper consent, we will delete that information.

8. Texas-Specific Rights

If you are a Texas resident, you may have additional rights under Texas law regarding the collection and use of your personal information. We comply with applicable Texas privacy laws, including those related to healthcare information and medical records.

9. Links to Other Websites

Our website may contain links to third-party websites (for example, scientific research, partner services, or social media platforms). We are not responsible for the privacy practices of these other websites. We encourage you to review the privacy policies of any third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we'll update the "Last Updated" date at the top of this page and, when appropriate, notify you directly. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your information, please reach out:

For questions specifically about your protected health information, please contact our Privacy Officer (see our HIPAA Notice of Privacy Practices).